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Support

Questions or problems with the app? Email us at raz@managemateapp.com. Please include your registered phone number, your building and your device type (Android or iPhone).

Didn’t get the verification code? Check that your phone number is correct, wait a minute and request a new code. If it still doesn’t arrive, email us.

How do I join? You can’t sign up on your own. Your building committee or management company adds residents, usually by sending you a link to a form. If you didn’t get one, contact them.

Moved, or your details are wrong? Residents moving in or out fill in their details, and the management company approves them. You can’t change your details yourself: every change goes through your committee or management company.

Wrong maintenance or payment details? For building matters, such as handling an issue or approving a payment, contact your committee or management company. For problems with the app itself, email us.

Delete your account: in the app or by email. See our account deletion page.

Your data: see our privacy policy.